Think Creative Fall 2024

The Flow of Good Governance

Citizens improve water access with Syria’s FURAT III program

By Mohamad Hamish

Recent improvements in water service in northeastern Syria are serving as examples of the importance of citizen engagement in the provision of essential public services. Khaled, a 49-year-old civil engineer, repeat edly voiced his concerns to municipal officials in Hajin city about the need to repair a break in the water line in his neighborhood. Recent improvements supported by the Facilitating Urban Recovery and Transition (FURAT III) program were a source of great relief, he says. “Finally turning on the tap and feeling that rush of water after days of waiting is like a breath of fresh air,” says Khaled, whose full name is not used for security reasons. “It’s amazing how something so simple can bring such relief and gratitude. It makes you appreci

ate the little things in life, that’s for sure.” Like other public infrastructure, water and wastewater systems in northeast Syria have been damaged by war and lack of resources. As the governorate of Deir Ezzor rebuilds, the age and deterioration of the water infrastructure have led to frequent water disruptions amid a historic drought, posing significant risks to the health and well-being of communities. With funding and support from the U.S. State Department’s Bureau of Near Eastern Affairs, the Facilitating Urban Recovery and Transition (FURAT III) program worked with the Deir Ezzor Civil Council to plan and undertake critical repairs with active citizen involvement. Local officials worked hand in hand with citizens to identify and report

malfunctions in the water network. In the first three months of 2024, crews reha bilitated 14 kilometers (almost nine miles) of the water network and provided vital mainte nance to 45 drinking water stations. Workers also brought back online two drinking water stations in Al-Harijiya and Al-Badia that had been out of service, benefiting 60,000 people. “I appreciate the town’s commitment to ensur ing our water supply remains safe and reliable,” Khaled says. The collaborative approach fostered a sense of ownership and empowerment among citizens, making them active partners in driving positive change. Project organizers says the municipal offi

Photo submitted by FURAT III

20 | Think Creative | Fall 2024